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What should I do if my watch does not count steps?

If your watch stops counting steps, it's a good idea to do a general check up to make sure everything is set up in the right way.

First of all, make sure to update to the latest version of StepsApp available on the store: https://apps.apple.com/at/app/id1037595083

Then follow these steps to update your device's OS:

  • Open Settings app
  • Go to “General”
  • Check Software Update

Afterwards restart the Apple Watchhttps://support.apple.com/en-us/HT204510

And also restart your iPhonehttps://support.apple.com/en-gb/HT201559
 
If the aforementioned actions didn't help, please unpair your watch and pair again: https://support.apple.com/en-us/HT204568

At times, you might need to uninstall and re-install the app from the Apple Watch.

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StepsApp Pedómetro - Contador de passos e calorias

Mais de 20 milhões de utilizadores já desfrutam da StepsApp.
StepsApp transforma o seu telemóvel num belo e simples contador.
Basta meter o telefone no bolso e sair. Estabeleça objectivos. Conta os passos. Queimar calorias.