How do I make sure that the Auto Sync works in the background?

Make sure that the Auto Sync works in the background!

How? Follow these steps:

Enable Background App Refresh:

• Open Settings App

• Scroll down and tap on “FitbitSync”

• enable “Background App Refresh”

Check Apple Health set-up:

• Open Settings app

• Tap on “Privacy”

• Tap on “Apple Health”

• Tap on “FitbitSync”

• Turn on all

Check Location Access:

• Open Settings App

• Go to FitbitSync

• Tap on “Location Services”

• Tap on Always

• Go back in the Settings of your iPhone

• Go to “Battery”

• Deactivate “Low Power Mode”

Please note: it is necessary to always have FitbitSync and Fitbit open in the background.