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What should I do if FitbitSync does not work?

If your app is not working, we advise you to run a general check up:

Check the Apple Health set-up:

  • Open Settings app
  • Tap on "Privacy"
  • Tap on "Apple Health”
  • Tap on “FitbitSync”
  • Turn on all

You might need to restart your device: https://support.apple.com/en-gb/HT201559 

Please note: it is necessary to always have Fitbit open in the background.


 

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