Workouts
Troubleshooting
Purchase
Widgets
Health Metrics & Goals
General Information
Apple Health
Apple Watch
Data & Steps
Other Wearables
How do I connect my Fitbit to StepsApp?...
How do I connect my Garmin to StepsApp?...
How do I connect any wearables...
How do I connect my Oura to StepsApp?...
How do I connect my COROS to StepsApp?...
How do I connect my Tempo to StepsApp?...
How do I connect my TAG Heuer to...
How do I connect my Suunto to StepsApp?...
How do I connect my Polar to StepsApp?...
How do I connect my Apple Watch...
How do I connect my Xiaomi to StepsApp?...
How do I connect my Samsung to...
How do I connect my Amazfit to...
How do I connect my Whoop to StepsApp?...
How do I connect my Withings to...
Leaderboard
Accounts
What do I do if the access to Apple Health is not working?
You have the option to sync your activity data with Apple Health, this is specifically important when using an Apple Watch or a Third Party Watch to make sure your steps are precisely counted and merged together.
Sometimes it can happen that the access to Apple Health is no longer granted when downloading the app for the first time or when changing to a new device. For this reason is very important to check the Apple Health settings in order to ensure accuracy of step count.
Check the Apple Health settings by following these steps:
- Open Settings
- Scroll down and go to "Privacy" > "Health" > "StepsApp"
- Enable all switches
- Start StepsApp
Frequently Asked
Which extra features are included in the Pro version?
How can I restore my purchase?
How do I request a refund?
What should I do if StepsApp does not count steps?
How does StepsApp count my steps?
Can I use StepsApp on iPad?
What should I do if my watch does not count steps?
What do I have to do in order not to lose my data when changing phone?
How do I connect my Fitbit to StepsApp?
Why do I have limited access to new Pro Feature, even though I bought a one-time purchase for StepsApp Pro?
Which Workouts Features are PRO?