Purchase
Troubleshooting
General Information
How do I cancel my subscription?
You can cancel your subscription following this link: https://support.apple.com/en-us/HT202039 and then you can continue using the free version of the app.
We kindly ask you to share with us why you are not satisfied with FitbitSync and what we could improve in future, we care about improving thanks to our user’s feedback and ideas.
Send us your opinion via fitbitsync@steps.app.
Frequently Asked
Which extra features are included in the Pro version?- How can I restore my purchase?
- How do I cancel my subscription?
- How do I request a refund?
- What should I do if FitbitSync does not work?
- How does FitbitSync work and what does it offer?
- How do I get started using FitbitSync?
- What should I do if I don't see my data after migrating from my Fitbit Account to my Google Account?
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